Conflict is defined in Webster’s dictionary as “a sharp disagreement or opposition of interests or ideas.” In the workplace it is expected that conflict will arise, and that team members will handle the conflict professionally. Handling and resolving conflict is no easy task, and many struggle with doing so in a tactful manner. Cady Chesney is joined by Dr. Barbara Baggerly-Hinojosa, author of “Are you a Ten? The Ten Charac...
Coined by Robert K. Greenleaf, “servant leadership” is “…a philosophy that enriches the lives of individuals, builds better organizations, and ultimately creates a more just and caring world.” A servant leader puts the needs of those they serve first and foremost, and leads to the positive development of their staff. Dr. Barbara Baggerly-Hinojosa, author of “Are you a Ten? The Ten Characteristics of a Servant Leader” and As...